[CTQ Highlights] A book summary of 'Switch' in 25 minutes

Update: the recording is available here.

'Switch' by Chip and Dan Heath is a terrific book about making change happen in different situations, especially when you can't or don't want to crack the whip and force change down someone's throat. 

Join us for a CTQ Highlights session to know the following:
+ What is the 9-part Switch framework for change?
+ When to use this?
+ Should you read the book?

...all in 25 minutes.